Return & Refund Policy:
Thank you for shopping with us. We strive to ensure that you are completely satisfied with your purchase. However, we understand that there may be instances where you may need to return a product. Please read our return and refund policy carefully.
1. **Order Discrepancy:** If you receive a product different from what you ordered, please contact us within 5 hours of receiving the order. We apologize for any inconvenience caused and will ensure that the correct product is delivered to you promptly.
2. **Expired or Damaged Products:** In the unfortunate event that you receive expired or damaged products, please contact us within 5 hours of receiving your order. To facilitate the return process, we require you to provide a video of the unboxing process, clearly showing the condition of the product and packaging. Please send the video to the following number: +91 9836480048.
3. **Informing Us:** It is essential to inform us within 5 hours of receiving the product if there are any discrepancies or issues. This ensures that we can promptly address your concerns and provide you with the necessary assistance.
4. **Return Process:** Once you have informed us of any issues with your order and provided the required video evidence, we will initiate the return process. Depending on the nature of the issue, we will either arrange for a replacement to be sent to you or issue a refund for the affected item.
5. **Refund Policy:** Refunds will be processed within [insert time frame here] upon approval of the return. Please note that refunds may take some time to reflect in your account, depending on your bank or payment provider.
6. **Contact Us:** If you have any questions or concerns regarding our return and refund policy, please don’t hesitate to contact us at [insert contact details here]. Our customer service team will be happy to assist you.
Thank you for your understanding and cooperation. We appreciate your business and strive to provide you with the best possible shopping experience.
